Refunds & Returns Policy
At yarntribs, we want you to love your scarf as much as we do! If for any reason you’re not completely satisfied with your purchase, we offer a 30-day return and refund policy to ensure a hassle-free experience.
Returns
- You have 30 days from the date of purchase to request a return.
- Items must be unused, unwashed, and in their original packaging with all tags attached.
- We do not accept returns for items that have been worn, damaged, or altered after purchase.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days back to your original payment method.
- Shipping costs are non-refundable, unless the return is due to a defect or an error on our part.
Exchanges
- If you received a defective or incorrect item, we are happy to exchange it for the correct one at no additional cost.
- To request an exchange, please contact us at [email protected] within 30 days of receiving your order.
How to Initiate a Return
- Email us at [email protected] with your order number and reason for return.
- We will provide you with a return address and instructions.
- Ship the item back to us, and once received, we’ll process your refund or exchange.
For any questions, feel free to reach out to us at [email protected].
✨ Thank you for choosing yarntribs! We appreciate your support. ✨